Why does my order show that a label has been created but the Post Office hasn’t received it yet? Has it been shipped yet?

Our orders are always picked up the same day we create the tracking label.  They are picked up by the postal service on a pallet and are not scanned as “received” by the post office until they arrive at their sorting facility in Denver. Our warehouse is in Utah, so sometimes it may take several days for your order to arrive in Denver and be scanned as received by the post office.

Customer Support

support@goodandbeautiful.com Emails are answered Monday–Saturday throughout the day and always within 24 hours (Monday–Friday). 

Contact Us

Phone Number

We do not offer phone support. However, we have a number at which you can leave a message if you are unable to contact us through email: 801-641-5514 Please allow 1–3 business days for a response. Please do not email and leave a phone message about the same issue.