International Customers

Do you ship to APO/DPO?

Thank you for your service! Yes, we ship to APO/DPO addresses.

Do you ship internationally? How much will it cost?

Yes, we do! We do not have a standard shipping cost; instead, we charge exactly what it costs us to ship. In order to get the most accurate rate, go to our website, enter in the items you would like to purchase, and then go to checkout. You will input your shipping information in the area provided and then click the “refresh” tab under the shipping header. This will give you the exact amount that you would be charged to ship your order (without actually placing the order or entering any payment information).

PLEASE NOTE: any duties, fees, or taxes are not paid at the time of ordering and may need to be remitted to your local officials. We do mark the outside of each International package as “Educational Materials” to avoid high fees. Unfortunately, our shipping system does not allow us to mark the Customs declaration form as Educational Materials. Some customers that have been charged customs duties have been able to successfully appeal charges.

How does shipping to Canada work?

You will have to pay taxes upon entry into Canada, especially if you order a few hundred dollars worth of products. The majority of goods that are produced in the U.S. and brought into Canada are duty-free as per the North American Free Trade Agreement. You shouldn’t pay duty on any curriculum printed in the U.S. However, Canada Post charges a small fee to broker your products upon entering Canada.

There are three options to help reduce the cost of shipping:

  1. Ship the order to a U.S. location and drive across the border to pick it up. There are many businesses that specialize in accepting parcels for Canadians.
  2. Purchase the PDF files and have them printed in Canada.
  3. Buy your own printer and print the files at home.

FAQ Topics

Questions below are categorized by topic.

Customer Support

[email protected] Emails are answered Monday–Saturday throughout the day. Most emails are answered within 1 business day (Monday–Friday).

Contact Us

    Phone Number

    We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

    Please do not email and leave a phone message about the same issue as this may delay response times.