Printing

I am having trouble printing my download. Do you have any suggestions or tips?

Please try the following:

  1. Select your printer and hit the “advanced” button; then click the “print as image” option.
  2. Print without the cover.
  3. Use a different viewer. We suggest Adobe Reader. A good, free version is available here: https://get.adobe.com/reader/. This version is usually better than the version that comes preloaded on many computers.

You can also view our Downloading and Printing Helps for more tips on printing your downloads.

My local print shop is saying it needs a release in order to print my PDF. Where can I get one?

Answer: All of our curriculum has printing releases on the first page of the course books.  This should be enough to allow you to print your materials. If your print shop is still not comfortable with this, send us an email at [email protected], and we will send you another release.

FAQ Topics

Questions below are categorized by topic.

Customer Support

[email protected] Emails are answered Monday–Saturday throughout the day. Most emails are answered within 1 business day (Monday–Friday).

Contact Us

    Phone Number

    We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

    Please do not email and leave a phone message about the same issue as this may delay response times.