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How do I submit for EU Right of Withdrawal?

Customers in the EU are allowed a return within 14 days from the date of delivery without any justification. If the cooling-off period expires on a non-working day, your deadline is extended until the next working day. If you decide to return items within the cooling-off period, you are responsible for the costs of shipping, and all items will be processed using our return policy terms and conditions. Please note, under EU Right of Withdrawal guidelines, downloaded materials (all PDF pr MP3 files) may not be returned, refunded, exchanged, or credited. Once materials have been downloaded or digital items have been accessed, there is no way for us to retrieve those materials and complete a refund or exchange.

Click here to contact us and submit a request for withdrawal via email. Please provide your order number with your request if available.

Customer Support

support@goodandbeautiful.com

Emails are answered Monday–Friday.

Contact Us

Our return information is found here: Return Policy.
If you still have return questions or need help with your order, please email us at support@goodandbeautiful.com.
If you are missing items, please send us a photo of the items received and your packing slip.
We are unable to add to orders. You can cancel your order if you like, please select cancel order from the menu above.

Mailing Address and Phone Number

The Good and the Beautiful

701 Mill Pond Rd

Lehi, UT 84043

Click here for storefront address and hours. Click here for our full return policy including terms and conditions.

We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

Please do not email and leave a phone message about the same issue as this may delay response times.