What shipping provider do you use?

We are happy to offer optimized shipping from UPS, DHL, and USPS. Shipping providers used for individual orders are analyzed at the time of shipment based on the weight of packages and delivery location. We utilize different providers for several reasons, most notably to improve reliability for our customers, avoiding lost packages and frustration for all, and cost savings that we pass on to our customers.

For some deliveries, the package may be transferred to the post office (USPS) for final delivery instead of being delivered via the original shipping provider.

Customer Support

Emails are answered Monday–Friday.

Contact Us

Our return information is found here: Return Policy.
If you still have return questions or need help with your order, please email us below.
If you are missing items, please send us a photo of the items received and your packing slip.

Mailing Address and Phone Number


We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

Please do not email and leave a phone message about the same issue as this may delay response times.