How long does it take for my order to ship from the day it is placed?

Most orders leave our warehouse within 2 business days. During times of high order volume or with specific shipments, shipping times may be slightly longer.

Shipping times from shipping providers do vary and are not guaranteed.

Estimated shipping days start being counted the day after the package is received by FedEx. For example, if your order is noted as shipped on Monday before the late afternoon cutoff time, it should be delivered Wednesday. There are also shipping cutoff times that do impact shipments. For example, if your package was shipped late in the day on Monday after the cutoff time your package would not be marked as received by FedEx until the next day and it would likely be delivered Thursday. Please also note that we do not ship items on Saturday or Sunday and cutoff times for Friday may delay the start of two-day shipping until the next Monday.

Holiday shipping volumes may impact ship times after processing. Please note, Hawaii, Alaska, APO, and other outlying US territories can expect extended ship times. Please allow up to 5 weeks for Media Mail delivery.

Customer Support

[email protected] Emails are answered Monday–Saturday throughout the day. Most emails are answered within 1 business day (Monday–Friday).

Contact Us

    Phone Number

    We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

    Please do not email and leave a phone message about the same issue as this may delay response times.