I can’t open the PDF file on my computer. What am I missing?

Please try these steps:

  1. Most of our files will need to be unzipped. Confirm that your computer currently has a zip program installed. If needed, you can download WinZip for free.  
  2. You will also need to have a PDF reader installed on your computer in order to view the files. Sometimes Preview (Mac) works when Adobe doesn’t, and vice versa. Also, try downloading the free version of Adobe Reader; it usually works better than preloaded versions.

Customer Support

support@goodandbeautiful.com Emails are answered Monday–Saturday throughout the day and always within 24 hours (Monday–Friday). 

Contact Us

Phone Number

We do not offer phone support. However, we have a number at which you can leave a message if you are unable to contact us through email: 801-641-5514 Please allow 1–3 business days for a response. Please do not email and leave a phone message about the same issue.