I didn’t receive the download link I purchased. Can you send it again?

The email containing your purchased download link may be in your junk folder or may have been blocked by your spam filter. Email us at [email protected], and we will be happy to send the link again.

Downloading our free products works a little differently. First, select the product that you would like to download and enter your email address in the appropriate box. Second, make sure to click “subscribe”; this will allow you access to download the file right from our website. It’s that easy! You can download the free files as many times as you would like. Please note that free PDF files will not be sent to your email address.

My computer crashed, and I lost my downloads. Can I get them again?

Sure! Just email us at [email protected] with your order number and/or email you used to place the order, and we will resend the download link(s).

I can’t open the PDF file on my computer. What am I missing?

Please try these steps:

  1. Most of our files will need to be unzipped. Confirm that your computer currently has a zip program installed. If needed, you can download WinZip for free.  
  2. You will also need to have a PDF reader installed on your computer in order to view the files. Sometimes Preview (Mac) works when Adobe doesn’t, and vice versa. Also, try downloading the free version of Adobe Reader; it usually works better than preloaded versions.
I can’t get the PDF file to download on my computer. What do you suggest?

We suggest trying the download again using the Mozilla Firefox web browser. In Firefox, right-click the download link, select “save as,” and then open the file on your computer. You can also try restarting your browser by selecting “Exit” from the “File” menu and then relaunching.

If I sell or give my physical curriculum to another homeschool parent, may I give or sell the PDF or MP3 files as well?

Unfortunately, due to copyright laws, we are unable to allow the resale or transfer (for free or for purchase) of our PDF or MP3 files.  All customers will have to purchase the PDF or MP3 versions of our products from our website.

FAQ Topics

Questions below are categorized by topic.

Customer Support

[email protected]

Emails are answered within 24 hours Monday–Friday.

Contact Us

    Mailing Address and Phone Number

    The Good and the Beautiful

    61 W State Street Suite 101

    Lehi, UT 84043

    Please note that the address above is not the location of our storefont. Click here for storefront address and hours. Click here for our full return policy including terms and conditions.

    We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

    Please do not email and leave a phone message about the same issue as this may delay response times.