FAQ Topics

Questions below are categorized by topic.

Customer Support

If your order is “Awaiting Fulfillment” it was received just fine! We are currently anticipating that orders shipped via FedEx® Ground Economy will leave our warehouse within 8-10 business days. FedEx® 2nd Day is estimated to leave our warehouse in 1-4 business days. You will receive an email with tracking information once your order ships. We appreciate your patience!

[email protected] Emails are answered Monday–Saturday throughout the day. Most emails are answered within 1 business day (Monday–Friday).

Contact Us

    Phone Number

    We do not offer phone support. However, we have a number at which you can leave a message if you are unable to email us: 801-641-5514

    Please do not email and leave a phone message about the same issue as this may delay response times.